Customer Reviews
from 196 reviewsTo keep it short, sweet, and simple, I would say that I was won by the people even more than the product. I am a person who really values excellent customer service, and basic human-kindness, and that's exactly what I felt I got. In my experience, the people at The Urban+The Mystic have not lost sight of the value of people, and because of that, it is easy and a pleasure to return them.
Thanks U+M for always having just the right gift (that I can personalize for an extra special touch) to uplift, support and celebrate the wonderful humans in my life!
I love my candle!
This is beautiful and it makes the perfect center piece on your table. UGH! I'm obsessed!!
I just ADORE this company and all of their products. They are beautiful, personal, sophisticated, and best of all, you can personalize them -- what a wonderful option for gifts. My clients and friends exclaim over them! The Urban & The Mystic is my absolute go-to for all gift giving. Cannot recommend highly enough.
I sent the Malibu Bundle to a friend who had experienced lots of life changes recently. She said it came at a perfect time and gave her a warm, happy cry. That made my day!
The Urban + The Mystic is equal to if not the best “store” I’ve ever dealt with in terms of responsiveness, courtesy, likeability, and ease of dealing. I say this based on a purchase I made a couple of years ago and today. I don't want this to seem so over-the-top as to be contrived, but I also want to add that the quality of your products and your willingness to stand behind them cannot be bettered.
If I am ever in need of the types of items you sell, although I admit that is not often, I will absolutely go to you first.
I have it right on my coffee table, and I love it!
This is the second time I’ve ordered from Urban + The Mystic and I just absolutely LOVE them! I’ll probably order all my future gifts from here lol. Both were engament presents I got for my sister + my friend and they were just so well received:) also something practical that you can keep forever and continue using rather than flowers or something that’ll end up being thrown out. The little bowl serves as the perfect ring holder (and to charge it!) and I couldn’t be happier with how each gift turned out. They’re perfectly crafted + packaged, with the option to be personalized. Their team & customer service is also out of this world. They were so sweet and responsive + shipped out the same day I ordered! 100000/10 recommend to a friend :)
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I sent the bereavement box to my friend/counterpart who lives in another state. I was searching for just the right way to share my condolences but also wanted something she would have to help her through this moment. She loved it and it was perfect for her. So beautiful and meaningful.
I am so in love with all of these products!! The engraving option really elevates these already special and gift-worthy items.
I have purchased so many gifts and pieces for my home from U+M. I’ve ALWAYS loved every single piece I’ve ever purchased. I’ve also received glowing reviews from my people who received these carefully curated boxes. Love! love! Love! I’m definitely a forever customer🥰
Absolutely amazing product and customer service! Every little detail is amazing. <3
The Urban + The Mystic has thought inside the box to gift with intention
From personalized oak gift boxes to engraved crystals and even corporate gifting we've got you covered.
Shop Best SellersNot to brag, but we're kind of known for our oak boxes
They're filled with crystals, candles and more to help you or someone you love create a moment to celebrate, to feel the love and even to heal. And did we mention, our gifts last forever?
Shop Oak BoxesShop Our Bundles
Shop Our Bags
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Customer Reviews
from 196 reviewsTo keep it short, sweet, and simple, I would say that I was won by the people even more than the product. I am a person who really values excellent customer service, and basic human-kindness, and that's exactly what I felt I got. In my experience, the people at The Urban+The Mystic have not lost sight of the value of people, and because of that, it is easy and a pleasure to return them.
Thanks U+M for always having just the right gift (that I can personalize for an extra special touch) to uplift, support and celebrate the wonderful humans in my life!
I love my candle!
This is beautiful and it makes the perfect center piece on your table. UGH! I'm obsessed!!
I just ADORE this company and all of their products. They are beautiful, personal, sophisticated, and best of all, you can personalize them -- what a wonderful option for gifts. My clients and friends exclaim over them! The Urban & The Mystic is my absolute go-to for all gift giving. Cannot recommend highly enough.
I sent the Malibu Bundle to a friend who had experienced lots of life changes recently. She said it came at a perfect time and gave her a warm, happy cry. That made my day!
The Urban + The Mystic is equal to if not the best “store” I’ve ever dealt with in terms of responsiveness, courtesy, likeability, and ease of dealing. I say this based on a purchase I made a couple of years ago and today. I don't want this to seem so over-the-top as to be contrived, but I also want to add that the quality of your products and your willingness to stand behind them cannot be bettered.
If I am ever in need of the types of items you sell, although I admit that is not often, I will absolutely go to you first.
I have it right on my coffee table, and I love it!
This is the second time I’ve ordered from Urban + The Mystic and I just absolutely LOVE them! I’ll probably order all my future gifts from here lol. Both were engament presents I got for my sister + my friend and they were just so well received:) also something practical that you can keep forever and continue using rather than flowers or something that’ll end up being thrown out. The little bowl serves as the perfect ring holder (and to charge it!) and I couldn’t be happier with how each gift turned out. They’re perfectly crafted + packaged, with the option to be personalized. Their team & customer service is also out of this world. They were so sweet and responsive + shipped out the same day I ordered! 100000/10 recommend to a friend :)
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I sent the bereavement box to my friend/counterpart who lives in another state. I was searching for just the right way to share my condolences but also wanted something she would have to help her through this moment. She loved it and it was perfect for her. So beautiful and meaningful.
I am so in love with all of these products!! The engraving option really elevates these already special and gift-worthy items.
I have purchased so many gifts and pieces for my home from U+M. I’ve ALWAYS loved every single piece I’ve ever purchased. I’ve also received glowing reviews from my people who received these carefully curated boxes. Love! love! Love! I’m definitely a forever customer🥰
Absolutely amazing product and customer service! Every little detail is amazing. <3