The Urban + The Mystic is equal to if not the best “store” I’ve ever dealt with in terms of responsiveness, courtesy, likeability, and ease of dealing. I say this based on a purchase I made a couple of years ago and today. I don't want this to seem so over-the-top as to be contrived, but I also want to add that the quality of your products and your willingness to stand behind them cannot be bettered.
If I am ever in need of the types of items you sell, although I admit that is not often, I will absolutely go to you first.
This is the second time I’ve ordered from Urban + The Mystic and I just absolutely LOVE them! I’ll probably order all my future gifts from here lol. Both were engament presents I got for my sister + my friend and they were just so well received:) also something practical that you can keep forever and continue using rather than flowers or something that’ll end up being thrown out. The little bowl serves as the perfect ring holder (and to charge it!) and I couldn’t be happier with how each gift turned out. They’re perfectly crafted + packaged, with the option to be personalized. Their team & customer service is also out of this world. They were so sweet and responsive + shipped out the same day I ordered! 100000/10 recommend to a friend :)
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I recently purchased the XO Box, U+M candle, and several engraved Palo Santo as a gift. Everything was perfect from the prompt shipment, careful packaging, beautiful products, and the seriously TOP NOTCH service from the U+M team - they are a pleasure to work with. This is the 3rd time I've ordered gifts from U+M and couldn't be happier.
I sent the bereavement box to my friend/counterpart who lives in another state. I was searching for just the right way to share my condolences but also wanted something she would have to help her through this moment. She loved it and it was perfect for her. So beautiful and meaningful.
I am so in love with all of these products!! The engraving option really elevates these already special and gift-worthy items.
I have purchased so many gifts and pieces for my home from U+M. I’ve ALWAYS loved every single piece I’ve ever purchased. I’ve also received glowing reviews from my people who received these carefully curated boxes. Love! love! Love! I’m definitely a forever customer🥰
Absolutely amazing product and customer service! Every little detail is amazing. <3
Absolutely loved the wood and the engraving and everything shipped immediately, will definitely be buying more!
This was a gift for my girlfriend and she absolutely loved it. What a wonderful idea and she so enjoyed it. Thank you.
I like the custom printing on a couple of the items and good quality, I think I might be back for other products.
Bought these as bridesmaid presents and they were beyond perfect! Great prices, quick shipping, and beautiful quality.
Excellent product and delivery experience was seamless
Although, I did not see the gift in person I saw a video of it. The sage and palo santo stick was much bigger than expected and it arrived quickly. Very pleased with this gift and will use you all again! Thank you.
I sent the Monaco Bundle to a friend who had been going through some tough times, with "Joy" written on the Selenite heart. She thought it was the most fabulous gift ever! And it gave me joy to give it to her.
I sent this gift box to my dear friend as a 5th anniversary gift (wood)... She called me immediately upon receiving it ; She was soo in love with this, she couldn't thank me enough! She sent a pic to my sister and she absolutely fell in love with it too! This is the perfect gift for someone who has everything and is hard to shop for. My sister will be getting this next as a birthday gift!
The shipping was fast! 3 days delivery in this case, and it made it to my friend’s place on time as her birthday gift! Very glad to find this website and decided to order this as gift! The engrave made it extra special! And my friend likes the candle smell and incense!
We loved the beauty of the sage bundle and used it to help us bring an important room back to life.
This is one of my favorite bundles to give as a cute gift. Especially if you’re on a budget. The price might have been inexpensive, but the quality is not! You can tell the gift was packaged with care.
Arrived fast to the recipient of the gift I gave. She loved the personalized engraving! Customer service was responsive when I messaged about tracking.