Shipping + Returns

SHIPPING:

Free ground shipping on all domestic orders over $15. 

99% of all our orders, including the personalized ones, ship within two business days because we know life's events are time sensitive. 

RETURNS:

The Urban + The Mystic is committed to making shopping with us a fun and beautiful experience.  We guarantee the quality of our products upon delivery and are here to make certain you are 100% satisfied.  If a gift we’ve sent is in any way damaged or does not live up to the high standards we’ve set forth, please contact us within thirty days of delivery and we’ll do all we can to make it right.  

**All personalized items and sale items are final sale. 

**All U+M products are Prop 65 certified.