Return Policy

The Urban + The Mystic is committed to making box and crystal buying a fun and beautiful experience.  We guarantee the quality of our products upon delivery and are here to make certain that you and your recipients are 100% satisfied.  If a gift we’ve sent is in any way damaged or does not live up to the high standards we’ve set forth, please contact us and we’ll do all we can to make it right.  

**For any issues please contact us within thirty days of delivery.