Frequently asked questions
Have questions? We’re here to help
I want to personalize, but I need this gift to ship ASAP.
Not to worry! We know all gifts are time sensitive this is why 99% of all orders, including the personalized ones, are shipped same day when ordered Monday-Friday.
Can I just personalize the heart?
Absolutely. You can personalize just the lid, just the heart or both.
Each oak box includes a card that explains what they've received and how to use each item. It's easy to follow and helps them create a beautiful moment to connect with their lost loved one.
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